Consumer Rights and Regulation

Consumer-facing copy of bureau file information used to review accounts, inquiries, and possible errors.

A dispute is a request to review and correct credit-file information that appears inaccurate or incomplete.

Organization that supplies account or inquiry information to a credit bureau for inclusion in a consumer file.

Address evidence used to match a consumer to the correct credit file during disclosure, dispute, or fraud-review workflows.

Identity documents or details used to confirm that a dispute, file-access request, or fraud claim comes from the real consumer.

A report error is inaccurate, incomplete, outdated, or mixed-file information that appears on a credit report.

Records that support a dispute by showing why a reported credit-file item should be reviewed or corrected.

APR is the annualized rate figure used in disclosures to express borrowing cost more comparably across credit offers.

Credit-bureau review process triggered after a consumer disputes or challenges reported information.

Borrower permission for a lender or authorized party to review credit-file information during an application or account review.

Short note a consumer may ask to add to the file to explain a situation in context.

A correction request is a focused request to review and fix specific credit-file information that appears wrong or incomplete.

Cost of borrowing describes the total borrowing expense disclosed to the consumer, including interest and relevant fees.

A credit check is a review of a borrower's credit file for a defined purpose such as lending, account review, or self-monitoring.

Ongoing alerts or review tools that help borrowers watch for file changes, fraud, or new activity.

Notice telling the borrower that a credit request was not approved and sometimes why.

Outcome sent after a bureau or reporting party reviews a disputed item on the file.

The consumer's request to obtain their own bureau file or disclosure for review.

Providing or authorizing access to a credit report or disclosure for a defined purpose.

Borrower-facing reporting terms such as consumer disclosure, report access, and consent to credit checks in Canada.